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Hello Glampers! 

You have reached the damage deposit payment page for our luxury glamping village for the Derby S&C Festival 2024.

You will need to pay £100 refundable deposit for each tent you have booked for the event. Please enter the same contact name that was used when purchasing your Glamping tent; this enables us to link your deposit payment with your current Glamping booking.

All deposit tickets will be refunded after the event once our team have inspected the tent for cleanliness and damages. The payment will be processed through On Tick from our head office.

 

Damages to Belongings Luxury Glamping Hire UK cannot be held responsible for loss or damage to any personal belongings or for injuries sustained by any member of the party during their stay. Luxury Glamping Hire UK excludes liability for loss or damage to any belongings or for death or injury sustained by the visitor or their party unless it is caused by negligence or default breaching Luxury Glamping Hire UK' duty. The visitor and any member of the party shall be liable for any damages, claims, costs, losses, and expenses incurred by Luxury Glamping Hire UK arising from the customer's use of the accommodation.

Pets No pets are allowed on-site or in our glamping accommodation. Registered guide dogs for the blind and hearing dogs for the deaf will be accepted; however, proof of disability may be required.

Staff Checks Luxury Glamping Hire UK and staff reserve the right to enter the accommodation at any reasonable time for a reasonable cause. This includes the undertaking of unforeseen remedial repairs (both internal and external) and any external redecoration requiring access to the inside of the accommodation. The visitor must allow Luxury Glamping Hire UK staff to enter the accommodation to inspect its state, on reasonable notice, except in emergencies where immediate access will be granted.

Visitor Compliance

  • The visitor agrees to maintain the accommodation in the same state of repair and condition as at the beginning of the booking and shall pay Luxury Glamping Hire UK for any costs incurred due to damages, breakages, and any additional cleaning services required. All breakages and damages must be reported as soon as possible. Any breakages noticed before the stay must be reported immediately, failure to do so may result in charges.
  • The visitor agrees to ensure that the accommodation is left reasonably clean and tidy. Waste bags will be provided within the tent; guests are asked to use these for any waste accumulated during the event and place them outside of the tent before checkout. The visitor agrees to pay an additional reasonable charge to cover the expense of additional cleaning required.
  • The Visitor and party must not use the accommodation for any dangerous, offensive, or illegal activities or carry out any act that is a nuisance to other Tipi customers. Smoking, cooking, or open fires are not permitted within the tents or within 1m of the tent.
  • In the event of severe weather, the glamping accommodation will be vacated to comply with Health and Safety procedures; however, no refunds will be given.
  • The visitor agrees to adhere to the arrival and departure times; any stay extending the agreed period will be subject to a charge. If the visitor has any concerns or queries about arrival and departure times, Luxury Glamping Hire UK staff must be informed at the earliest available opportunity.
  • The visitor agrees to pay a £100 damage deposit per tent; payable prior to arrival via our online ticketing platform On Tick. This amount will be refunded after the event and once our team has inspected the tent for any damages. If any damage is found upon arrival, please inform a member of our team immediately, or you may be charged. If the damage exceeds £100, you will be informed and charged accordingly.
  • Should the visitor find on arrival that there is a problem or cause for complaint, they should immediately contact one of the Luxury Glamping Hire UK staff members. Reasonable steps will be taken to assist the visitor and ensure an acceptable standard of accommodation.
  • Luxury Glamping Hire UK reserve the right to ask the visitor and their party to leave the glamping accommodation without compensation if deemed necessary due to a severe breach by the visitor or party.
  • I agree never to place or use a disposable BBQ inside the glamping accommodation, as this may cause carbon monoxide poisoning and possibly death.

 

By paying the damage deposit, you agree to the terms and conditions outlined above.

Damages to Belongings Luxury Glamping Hire UK cannot be held responsible for loss or damage to any personal belongings or for injuries sustained by any member of the party during their stay. Luxury Glamping Hire UK excludes liability for loss or damage to any belongings or for death or injury sustained by the visitor or their party unless it is caused by negligence or default breaching Luxury Glamping Hire UK' duty. The visitor and any member of the party shall be liable for any damages, claims, costs, losses, and expenses incurred by Luxury Glamping Hire UK arising from the customer's use of the accommodation.

Pets No pets are allowed on-site or in our glamping accommodation. Registered guide dogs for the blind and hearing dogs for the deaf will be accepted; however, proof of disability may be required.

Staff Checks Luxury Glamping Hire UK and staff reserve the right to enter the accommodation at any reasonable time for a reasonable cause. This includes the undertaking of unforeseen remedial repairs (both internal and external) and any external redecoration requiring access to the inside of the accommodation. The visitor must allow Luxury Glamping Hire UK staff to enter the accommodation to inspect its state, on reasonable notice, except in emergencies where immediate access will be granted.

Visitor Compliance

  • The visitor agrees to maintain the accommodation in the same state of repair and condition as at the beginning of the booking and shall pay Luxury Glamping Hire UK for any costs incurred due to damages, breakages, and any additional cleaning services required. All breakages and damages must be reported as soon as possible. Any breakages noticed before the stay must be reported immediately, failure to do so may result in charges.
  • The visitor agrees to ensure that the accommodation is left reasonably clean and tidy. Waste bags will be provided within the tent; guests are asked to use these for any waste accumulated during the event and place them outside of the tent before checkout. The visitor agrees to pay an additional reasonable charge to cover the expense of additional cleaning required.
  • The Visitor and party must not use the accommodation for any dangerous, offensive, or illegal activities or carry out any act that is a nuisance to other Tipi customers. Smoking, cooking, or open fires are not permitted within the tents or within 1m of the tent.
  • In the event of severe weather, the glamping accommodation will be vacated to comply with Health and Safety procedures; however, no refunds will be given.
  • The visitor agrees to adhere to the arrival and departure times; any stay extending the agreed period will be subject to a charge. If the visitor has any concerns or queries about arrival and departure times, Luxury Glamping Hire UK staff must be informed at the earliest available opportunity.
  • The visitor agrees to pay a £100 damage deposit per tent; payable prior to arrival via our online ticketing platform On Tick. This amount will be refunded after the event and once our team has inspected the tent for any damages. If any damage is found upon arrival, please inform a member of our team immediately, or you may be charged. If the damage exceeds £100, you will be informed and charged accordingly.
  • Should the visitor find on arrival that there is a problem or cause for complaint, they should immediately contact one of the Luxury Glamping Hire UK staff members. Reasonable steps will be taken to assist the visitor and ensure an acceptable standard of accommodation.
  • Luxury Glamping Hire UK reserve the right to ask the visitor and their party to leave the glamping accommodation without compensation if deemed necessary due to a severe breach by the visitor or party.
  • I agree never to place or use a disposable BBQ inside the glamping accommodation, as this may cause carbon monoxide poisoning and possibly death.

 

By paying the damage deposit, you agree to the terms and conditions outlined above.

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