Event Ticket Terms and Conditions
Please carefully read the following terms and conditions before purchasing tickets for our event:
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Ticket Categories:
- Adult Tickets: Valid for individuals aged 16 and above.
- Child Tickets: Valid for individuals aged 5 to 16.
- Children Under 5: Free admission, however a ticket is still required.
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Non-Refundable Tickets:
- All tickets are non-refundable unless the event is cancelled or postponed due to force majeure. Force majeure includes but is not limited to natural disasters, acts of terrorism, government restrictions, and other unforeseeable circumstances beyond our control.
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Force Majeure:
- In the event of force majeure, we reserve the right to reschedule the event or provide alternative arrangements. If rescheduling is not possible, a refund process will be initiated.
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Ticket Display:
- Tickets do not need to display the correct customer name. However, each ticket is valid for a single entry per the designated age category.
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Lost or Stolen Tickets:
- We are not responsible for lost or stolen tickets. Please keep your tickets in a safe place. Duplicate tickets will not be issued.
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Event Entry:
- A valid ticket is required for entry to the event. Please have your ticket ready for inspection upon arrival.
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Age Verification:
- Attendees may be required to provide identification for age verification. Please bring a valid ID for entry if requested.
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Event Rules and Regulations:
- By attending the event, attendees agree to abide by the event rules and regulations, as well as any instructions or guidelines provided by event staff.
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Event Changes:
- We reserve the right to make changes to the event program, schedule, or venue. Any significant changes will be communicated to ticket holders in a timely manner.
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Recording and Photography:
- The event may be recorded or photographed for promotional purposes. By attending, you consent to the use of your image or likeness in promotional materials.
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Prohibited Items:
- Certain items may be prohibited from entry. Please refer to the NEC website or contact us for a list of prohibited items.
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Ticket Transfer:
- Tickets are transferable. If you are unable to attend, you may transfer your ticket to another person. However, selling tickets for profit is strictly prohibited.
By purchasing a ticket, you acknowledge and agree to these terms and conditions. We reserve the right to refuse entry to anyone not complying with these terms. Thank you for your understanding, and we look forward to hosting you at our event!